Upstream cloud provider issues causing major outages

Incident Report for WeatherOptics

Resolved

This incident has been resolved.
Posted Jun 12, 2025 - 18:06 EDT

Monitoring

Our cloud provider has resolved the issues for most of their services. Our team is no longer seeing active impacts on our services and will continue to monitor our services.
Posted Jun 12, 2025 - 17:40 EDT

Update

We are seeing service health improve from our upstream cloud provider. We are continuing to monitor the situation.
Posted Jun 12, 2025 - 15:48 EDT

Investigating

We are currently investigating the issues with our cloud provider to resolve.
Posted Jun 12, 2025 - 14:25 EDT
This incident affected: Impact API, RightRoute API, Tiling API, Standard Weather API, and Impact Portal.